RETURNS
Thank you for your purchase! We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at outreach@decodemfg.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, and include your proof of purchase,
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange five (5) days from the receipt of your item to process your return or exchange
The following items cannot be
● Limited Releases
● Clearance
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Merchandise needs to be complete in original packaging, with tags and labels attached. Clothing cannot show signs of being worn in any way prior to return. Please include receipt, buyers name, or order number. Unfortunately, we cannot accept returns for items that have been worn, laundered or show normal signs of being worn.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
This return policy was created using Termly's Return and Refund Policy Generator.